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District of Columbia - Department of Buildings & Department of Licensing and Consumer Protection

dcracs@dc.gov

1100 4th Street S.W., Washington, DC, 20024, US

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Consumer Complaint Form

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection. 

 

The Office of Consumer Protections investigates complaints that involve business transactions for the amount of $250.00 or more made in the District of Columbia. This office neither investigates matters pertaining to landlord/tenant matters nor concerns regarding banking/financial institutions.

 

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

 

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

 

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection. 

 

The Office of Consumer Protections investigates complaints that involve business transactions for the amount of $250.00 or more made in the District of Columbia. This office neither investigates matters pertaining to landlord/tenant matters nor concerns regarding banking/financial institutions.

 

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

 

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

 

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection. 

 

The Office of Consumer Protections investigates complaints that involve business transactions for the amount of $250.00 or more made in the District of Columbia. This office neither investigates matters pertaining to landlord/tenant matters nor concerns regarding banking/financial institutions.

 

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

 

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

 

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection. 

 

The Office of Consumer Protections investigates complaints that involve business transactions for the amount of $250.00 or more made in the District of Columbia. This office neither investigates matters pertaining to landlord/tenant matters nor concerns regarding banking/financial institutions.

 

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

 

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

 

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

Complainant Details

Complainant's Name

Complainant's Address

Complaint Details

Provide Date of Violation

Full Name of Violating Business Owner

Business Owner's Address

OPTIONAL: Upload any records/photos that may support your complaint.

Click Here to Upload

Have you contacted the business about your complaint?

Have you or the business filed a lawsuit or undertaken any legal action?

Would you like the DCRA's Office of Consumer Protection to contact the business to try to resolve your complaint?