Section 1 of 1 in this document

Consumer Complaint Form

Did this business transaction occur in Washington, DC?

Does this business transaction value at $250.00 or more?

Did this transaction occur three (3) or more years ago?

Is this complaint against a landlord, tenant or banking/financial instituition?

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection.

The Office of Consumer Protections investigates complaints that involve business transactions for the amount of $250.00 or more made in the District of Columbia. This office neither investigates matters pertaining to landlord/tenant matters nor concerns regarding banking/financial institutions.

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection.

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection.

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

***STOP***

Unfortunately, your complaint cannot be investigated by the DCRA’s Office of Consumer Protection.

For landlord/tenant complaints, contact:
Office of the Tenant Advocate
2000 14th Street, NW, Washington, DC 20009
(202) 719-6560

For banking/financial institution complaints, contact:
Department of Insurance, Securities and Banking
1050 First Street, NE, Suite 801, Washington, DC 20002
(202) 727-8000

If you any questions, you may contact the Office of Consumer Protections directly at (202) 442-4476.

Type of Complaint

Other Type of Complaint

Complainant Details

Complainant's Phone Number

Complaint Details

Name of Business You Are Filing a Complaint Against

Business Owner's Phone Number

Business Owner's Email Address

Describe Your Complaint in Detail. Describe the events in the order they happened.

OPTIONAL: Upload any records/photos that may support your complaint.

Click Here to Upload

What form of payment was used for this transaction?

Other Form of Payment

Have you contacted the business about your complaint?

Yes

What did you ask the business to do?

Describe what you requested of the business.

Have you or the business filed a lawsuit or undertaken any legal action?

Yes

Would you like the DCRA's Office of Consumer Protection to contact the business to try to resolve your complaint?

Yes

TO RECEIVE CONFIRMATION OF COMPLAINT, PLEASE PROVIDE YOUR EMAIL ADDRESS.

Consumer Complaint Form

Complainant Details

Complainant's Name

Complainant's Address

Complaint Details

Provide Date of Violation

Full Name of Violating Business Owner

Business Owner's Address

OPTIONAL: Upload any records/photos that may support your complaint.

Have you contacted the business about your complaint?

Have you or the business filed a lawsuit or undertaken any legal action?

Would you like the DCRA's Office of Consumer Protection to contact the business to try to resolve your complaint?